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Loss or Theft
The carrier is liable for any costs related to loss or theft. The customer understands that Distribucom will not be held accountable for any fees or charges related to the resolution of a loss or theft claim. If you believe your goods are lost or have been stolen please get in contact with the shipping company to start the claim process. Distribucom highly recommends that all or a portion of the cost of goods be insured during transit. Unless otherwise noted Distribucom will include the cost of insurance in the final bill.
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